Privacy Policy

Last updated on: May 22th, 2018

HyperHQ, Inc. (“Hyper.sh” or the “Company”) is committed to protecting the privacy of your information. This Privacy Statement describes Hyper’s Web site privacy practices.

Web Site Covered

This Privacy Statement covers the information practices of https://hyper.sh.

Information Collected

Hyper.sh offers a variety of services that are collectively referred to as the “Services.” Hyper.sh collects information from individuals who visit the Company’s Web site (“Visitors”) and individuals who register to use the Services (“Customers”). When expressing an interest in obtaining additional information about the Services or registering to use the Services, Hyper.sh requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Hyper.sh requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Hyper.sh may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Hyper.sh Customers.”

As you navigate the Company’s Web site, Hyper.sh may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web site (such as the Web pages viewed and the links clicked).

Use of Information Collected

The Company uses Data About Hyper.sh Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services. The Company may also use Data About Hyper.sh Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events. Hyper.sh uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.

Hyper.sh uses Web Site Navigational Information to operate and improve the Company’s Web site. The Company may also use Web Site Navigational Information alone or in combination with Data About Hyper.sh Customers to provide personalized information about the Company.

Web Site Navigational Information

Hyper.sh uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web site (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web site and how this information may be used.

  • 4.1 Cookies – Hyper.sh uses cookies to make interactions with the Company’s Web site easy and meaningful. When you visit the Company’s Web site, Hyper’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Hyper.sh, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “30 Day Free Trial” Web form), you remain anonymous to the Company. Hyper.sh uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. If you have chosen to identify yourself to Hyper.sh, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services. Hyper.sh uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web site. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web site, but you will not be able to successfully use the Services. Hyper.sh may use information from session and persistent cookies in combination with Data About Hyper.sh Customers to provide you with information about the Company and the Services.

  • 4.2 Web Beacons – Hyper.sh uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web site and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Hyper.sh may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web site. Hyper.sh uses Web beacons to operate and improve the Company’s Web site and email communications. Hyper.sh may use information from Web beacons in combination with Data About Hyper.sh Customers to provide you with information about the Company and the Services.

  • 4.3 Flash Cookies – Hyper.sh may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our site to personalize your visit. Third parties, with whom the Company partners to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here.

  • 4.4 IP Addresses – When you visit Hyper’s Web site, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Hyper.sh uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web site.

  • 4.5 Third Party Cookies – From time-to-time, Hyper.sh engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web site. Hyper.sh may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.

Hyper.sh may also contract with third-party advertising networks that collect IP addresses and other Web Site Navigational Information on the Company’s Web site and emails and on third-party Web sites. Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Web sites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about these and other advertising networks and their opt-out instructions, click here.

Public Forums, Refer a Friend, and Customer Testimonials

Hyper.sh may provide bulletin boards, blogs, or chat rooms on the Company’s Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Hyper.sh is not responsible for the personal information you choose to submit in these forums. Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web site. When using the referral program, the Company requests the friend’s name and email address. Hyper.sh will automatically send the friend a one-time email inviting him or her to visit the Company’s Web site. Hyper.sh does not store this information. Hyper.sh may post a list of Customers and testimonials on the Company’s Web site that contain information such as Customer names and titles. Hyper.sh obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

Sharing of Information Collected

We may make certain personal information about you available to service providers that perform work for Hyper.sh in order for us to provide services to you. These service providers may help Hyper.sh verify information, process transactions, deliver services, manage and enhance user data, provide customer service, assess your interest in Hyper’s products and services or conduct user research and surveys. These companies are obligated to protect your personal information and may have their own privacy policies if you link to or access their websites or systems.

We do not share your personal information (information that can identify a person, such as name, address, telephone number, and e-mail address) with anyone else, except that we may share personal information required or permitted by law:

With your consent;
To comply with legal orders and government requests;
To combat fraud or criminal activity, and to protect the rights of Hyper.sh or others; or With our vendors (who are required to safeguard personal information) that help us operate our business;
We do not share your email address or phone number with third parties for promotional or marketing purposes.

We may share non-personal information (information that cannot identify a person such as cookie data) for the same reasons as we might share personal information with third-party ad servers to place our ads, and to analyze the effectiveness of those ads.

International Transfer of Information Collected

To facilitate Hyper’s global operations, the Company may transfer and access Data About Hyper.sh Customers from around the world, including the United States. This Privacy Statement shall apply even if Hyper.sh transfers Data About Hyper.sh Customers to other countries.

WHAT ARE YOUR CHOICES?

Hyper.sh offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to privacy@hyper.sh. Customers cannot opt out of receiving transactional emails related to their account with Hyper.sh or the Services.

Correcting and Updating Your Information

Customers may update or change their registration information by logging in to their accounts at https://hyper.sh. Requests to access, change, or delete your information will be handled within 30 days.

Security

Hyper.sh uses appropriate administrative, technical, and physical security measures to protect Data About Hyper.sh Customers.

Children under 13

Our application(s) and site(s) are not for children under 13 years old. We do not knowingly solicit data online from, or market online to, children under 13. If we knowingly receive a child’s personal information, we will delete it from our systems.

Changes to this Privacy Statement

Hyper.sh reserves the right to change this Privacy Statement.

Contacting Us

Questions regarding this Privacy Statement or the information practices of the Company’s Web site should be directed to privacy@hyper.sh.

Privacy Policy FAQ

The following are basic questions you may have about our privacy statement. We encourage you to read the detailed statement above for additional details.

Why is Hyper.sh updating its privacy statement?

We now meet the high standard required by the European Union's General Data Protection Regulation (GDPR) and have updated our privacy statement to reflect that. We also continue to simplify language and remove jargon, to make our privacy statement easier to understand and read.

What is the GDPR?

The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). And because we believe that all our customers can benefit from its mandates, we're implementing it globally. The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data. You can learn more here.

How often do you anticipate updating your privacy statement?

We will update our privacy statement as necessary to ensure that our policies are in line with international regulations, our product and business practices.

What information does Hyper.sh collect about me?

Hyper.sh collects your name, phone number, email address, mailing address, payment information, location data, IP address, social identifiers, data provided by cookies and similar technologies, functional data such as registration and system data, as well as additional usage data; for instance, performance and activity information.

Why does Hyper.sh need my information?

Hyper.sh uses the data we collect to provide you the best experience within our services we offer, which includes using data to improve and personalize your experiences. We also use the data to communicate with you, for example, informing you about your account, new products or services available, security and other types of updates.

How is my information used?

Hyper.sh uses the data we collect for the following purposes:

  • Product Improvement
  • Future Product Development
  • Customer Support
  • Security, Safety, and Dispute Resolution
  • Communications and Marketing

Does Hyper.sh sell information to third parties?

No. We never have. And we never will.

How do I delete my personal data from Hyper.sh and what are the consequences?

You can always send us an email to privacy@hyper.sh request that your data be deleted. Please note, however, that by deleting your personal data your Hyper.sh service will stop working.

Does Hyper.sh keep or share my credit card information?

No. It’s only used to process your payment at the time of purchase.

How long does Hyper.sh keep my information?

Hyper.sh retains personal data for as long as necessary to provide the services, support your product and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products or services, actual retention periods can vary significantly. For instance, we’ll keep all functional data on file as long as you have an active Hyper.sh account.

Does Hyper.sh use interest-based advertising?

Yes. We work with third-party advertisers that utilize cookies and similar technologies to provide more relevant advertising about Hyper.sh on our website and across the internet. To provide interest-based advertising, the advertisers combine non-personal data learned about your online activities over time to customize the advertising delivered to you. We do not share your personal information to do this.

How can I contact Hyper.sh if I have questions regarding Hyper.sh privacy statement?

If you have any questions about the use of your personal information, please send us an email to privacy@hyper.sh.